Available payment methods, shipping information, costs other than product price, etc.

Available Payment Methods

Credit Card and PayPal

Cards with Visa, Mastercard, AMEX, JCB, Discover, or Diners Club logos (one-time payment only), and PayPal

Visa Mastercard JCB AMEX Discover Diners

Alipay

A widely used mobile payment service in China.

After selecting the payment method, complete the payment using the Alipay app.

PAYCO

A mobile payment service used in South Korea.

After selecting the payment method, complete the payment using the PAYCO app.

Shipping Outside Japan

Regardless of purchase amount, actual shipping costs are borne by the customer.
We ship within 2 business days (excluding special order items) via traceable shipping methods. (Our store is closed on Tuesdays, Japan time)

Shipping Costs

Region Shipping Fee
Mainland China (excluding Hong Kong and Macau), South Korea, Taiwan ¥2,500
Asia (including Hong Kong and Macau) ¥3,000
Oceania, Canada, Mexico, Middle East, Europe ¥5,000
North America, United States, U.S. Minor Outlying Islands (Hawaii, Guam, etc.) ¥6,000

※ Direct shipping to countries and regions other than those listed above is not currently available. (In preparation)

Delivery Times

Delivery is generally expected within 3 to 14 days of shipment, depending on transport congestion and weather conditions.

  • Mainland China, South Korea, Taiwan: 3-7 days after shipment
  • Asia (including Hong Kong and Macau): 3-7 days after shipment
  • Oceania, Canada, Mexico, Middle East, Europe: 5-14 days after shipment
  • North America, United States, U.S. Minor Outlying Islands (Hawaii, Guam, etc.): 7-14 days after shipment

Taxes

Consumption tax in Japan is exempted, but the consignee (customer) is responsible for any customs duties and consumption taxes imposed depending on the shipping region.

Accidents and Loss During Transport

We, as the sender, are responsible for any damage or loss during transport. In the unlikely event of damage or loss during transit, we will either send a replacement or provide a full refund.

Packaging

We use reusable boxes of various sizes depending on the product and contents.

We strive to minimize packaging waste (cushioning materials) when shipping.

To ensure you can immediately identify your items upon opening, we always lace shoes, fold the edge of packing tape for easy removal, pay attention to packaging orientation, and work daily with care to ensure you receive your items as pleasantly as possible.

Packaging

Please note that the packaging condition may differ from the image depending on the product.