oxford type
Comfort shoes carefully manufactured in Japan using high-quality leather.
ST.Relax is made from wooden molds based on the shape of the Japanese foot, aiming for "comfort as if you were barefoot", making full use of the technology that has been making shoes for over 70 years. Comfort shoes.
When you put your feet in, you can enjoy the feeling of releasing your toes, and it feels good in your feet, so you can walk for a long time without getting tired.
Oxford type with a traditional design with a rounded toe.
The simple design can be used regardless of the scene.
*Because we use natural leather, there may be small scratches or color unevenness, but please note that this is a characteristic of the material.
* Please refer to the bottom of this page for size guides.
Upper: Leather (cowhide), Sole: Polyurethane Made in Japan
◆ About size Centimeter size display. The size is loose.
Estimated with: 3E
Approximate size (cm conversion is an approximate value.)
27.5cm is no longer in production.
| size |
24.0
|
24.5
|
25.0
|
25.5
|
26.0
|
26.5
|
27.0
|
28.0
|
insole length
|
25.7
|
26.2
|
26.7
|
27.2
|
27.7
|
28.2
|
28.7
|
29.7
|
insole width
|
8.7
|
9.0
|
9.3
|
9.6
|
9.9
|
10.2
|
10.5
|
11.1
|
◆Delivery time 5 to 24 days after placing an order As a general rule, we will order the product from the manufacturer's factory after receiving your order.
In the case of a missing item, it will take about 3 weeks to finish, but we can always prepare it.
24.0cm, 24.5cm, and 28.0cm are made-to-order (delivery time: about 1 month).
◆ Characteristics of “ST.Relax” ◎ Pride of Made in Tohoku ST.Relax is a factory located in Nanyo City, Yamagata Prefecture.
◎ Also recommended for walking.
It is made using a special method called poly belt manufacturing method that does not use an insole.
This is a manufacturing method in which the upper (upper) and outsole are sewn directly together, and a corrugated space is provided between the outsole and the insole, contributing to improved cushioning and breathability.
In addition, since the ball joint (the part where the foot bends at the base of the big toe) is highly flexible, the burr of the shoe (the force that bends flexibly without stress and the bent object tries to return) is good, creating a light and rhythmic gait. It has a structure that does not cause fatigue even when walking for a long time.
The insole is about 1 cm thick and has sufficient cushioning inserted, and this insole can be removed and washed with water.
◎ Calm design that fits well not only on holidays but also in business situations Basically, it is a casual sneaker type, but the traditional and calm design makes it suitable for business situations as well.
It is sure to come in handy not only for everyday use, but also for various occasions such as business trips, outdoor activities, and travel.
◎ Adoption of a wooden pattern (original oblique crust) that has been thoroughly modeled after the Japanese foot. It seems that the type and the Japanese type are quite different.
"ST.Relax" thoroughly researched the average foot shape of Japanese people and developed a unique oblique (trapezoidal) last (wood pattern) with a bulging thumb.
The fingertips are released in a natural state, so you won't get tired even when walking for a long time without stress.
◎ Guidance for the best size Trace the shape of your foot with a pen on a white piece of paper and measure the longest part.
If you consider the length ≒ the size of ST.Relax, there is no mistake.
You don't need to calculate the discard size.
◎ Even though they are sneakers, they are not disposable.
In general, sneakers are not made on the assumption that the sole will be replaced, unlike dress shoes with the Goodyear welted manufacturing method, so once the sole wears out, it will be difficult to repair and you will not be able to wear it anymore. .
However, "ST.Relax" can accept repairs such as sole repair and fraying.
Time (depending on factory conditions) and actual cost (approximately 10,000 yen, depending on the condition) will inevitably take the process of removing the sole and re-applying a new sole, but it doesn't fit your feet. I think that being able to recycle these shoes is very eco-friendly and valuable.
"ST.Relax" is an integrated production from design to sewing at Miyagi Kogyo Co., Ltd., which was founded in 1941 and is located in Nanyo City, Yamagata Prefecture. (Because it was originally in Sendai, it seems to have the name "Miyagi".)
Miyagi Kogyo Co., Ltd. is good at manufacturing various shoes, and in addition to its own brand and pattern-made shoes, it also handles OEM production, and produces 100,000 pairs a year.
In addition to skilled workers, the factory also collaborates with universities to actively hire young talent.
◆ About exchange Although it will be an order product, we also accept size exchange at the stage of trying on.
* Excludes made-to-order sizes. The customer is responsible for the one-way actual shipping fee to our store at the time of exchange.
Returns and Exchanges
Please check the products upon arrival. If you wish to return or exchange an item, please contact us first by email or other means.
① Defective Products or Wrong Delivery (Our Responsibility)
We take all possible care in product management and delivery, but if there is any damage or defacement, please notify us by email or other means within 7 days of receiving the product.
We will immediately arrange a replacement or refund. (Fees borne by our store)
In the unlikely event that the product delivered differs from your order, we will handle it in the same manner.
Costs for Exchange/Return
In cases of defective products, wrong delivery, or other issues for which we are responsible, all costs will be borne by our company.
Cases We Cannot Determine as Defective
Items that our store or the manufacturer determines are unavoidable due to the manufacturing process, production method, or material characteristics (e.g., minor scratches, dents, or color variations on products using natural leather) may not be accepted.
We apologize for the inconvenience, but if you send us photos taken with a digital camera in advance, we can make a preliminary judgment at that time.
Important Notes
- All shoes sold in our store are laced and inspected upon arrival before shipping. There are no products that are not laced.
- We take great care to reproduce colors accurately, but they may vary depending on the monitor or environment you are viewing them on. We ask for your understanding regarding subtle color differences.
- Since shoes are manufactured by hand, minute splashes of adhesive cannot be avoided in the manufacturing process. Given the nature of footwear that comes into direct contact with the ground outdoors, please understand that minor adhesions are acceptable.
- In the case of products using natural leather, they are processed from natural materials that were once living creatures, and individual differences in fine wrinkles, color, texture, gloss, etc., or subtle differences between parts cannot be prevented. Please understand this as well.
② Product Exchange Due to Customer's Reasons (Size Exchange, etc.)
We accept exchanges within 1 week of product arrival, limited to unused items (excluding defective products) except for trying on in a clean indoor environment.
Details of the exchange will vary depending on stock availability, so we will contact you with further information.
In principle, we cannot accept returns or exchanges for products more than 1 week after arrival.
In addition, we cannot accept returns or order cancellations for products that were ordered at your request (not in our stock) or products sold at sale prices.
Costs for Exchange
- In the case of product exchange due to customer's reasons (size, etc.), all costs including round-trip shipping and customs duties (if applicable) will be borne by the customer.
- If there is a price difference between products, that difference will apply. If a price difference occurs, the payment method will be determined in consultation with you.
③ Product Return Due to Customer's Reasons (Cancellation After Shipment)
Unlike door-to-door sales, mail-order sales are not subject to cooling-off under the law. However, we accept returns within 1 week of product arrival, limited to unused items (excluding defective products) except for trying on in a clean indoor environment.
In principle, we cannot accept returns or exchanges for products more than 1 week after arrival.
In addition, we cannot accept returns or order cancellations for products that were ordered at your request (not in our stock) or products sold at sale prices.
Costs for Return
In the case of returns due to customer's reasons (cancellation after shipment), please bear the following costs:
- Round-trip shipping costs (including the cost of returning to our store and the actual shipping cost from our store to you)
- Customs duties (if applicable)
- All costs including the above will be borne by the customer
Our Definition of Unused Products
Products that have been tried on or tried on after arrival, taking care not to wrinkle them indoors.
For Shoes:
- For lace-up shoes, first loosen the laces, put them on using a shoehorn, tighten the laces, and then stand still for a while to check if there are any pressure points.
- After that, walk a few steps slowly to check if the heel lifts.
For Clothing:
- For sweaters, jackets, outerwear, etc., please try them on over clean, thin clothing, being careful of tags, etc.
- We cannot accept exchanges for items that are judged to have pet hair, cigarette odor, etc. attached.
- Please refrain from trying on items such as T-shirts and socks that are worn directly on bare skin.
※ Boxes and labels are also part of the product. Please handle them with care.
Complaints and Consultation
9-2 Higashimatsubara-cho, Ito City, Shizuoka Prefecture 414-0022, Japan
Phone: +81-557-37-2732 (Japanese language support only)
Business Hours: 10:00-20:00 (Closed on Tuesdays, occasional irregular holidays. Physical store)
(We may be absent, but we will contact you as soon as we return. Please understand.)
Fax: +81-557-37-4618
Email: Please use this form.
Contact Person: Hirohito Suzuki
(Email and fax are accepted 24 hours a day, 365 days a year. Replies may take some time depending on the situation.)
Available Payment Methods
Credit Card and PayPal
Cards with Visa, Mastercard, AMEX, JCB, Discover, or Diners Club logos (one-time payment only), and PayPal
Alipay
A widely used mobile payment service in China.
After selecting the payment method, complete the payment using the Alipay app.
PAYCO
A mobile payment service used in South Korea.
After selecting the payment method, complete the payment using the PAYCO app.
Shipping Outside Japan
Regardless of purchase amount, actual shipping costs are borne by the customer.
We ship within 2 business days (excluding special order items) via traceable shipping methods. (Our store is closed on Tuesdays, Japan time)
Shipping Costs
| Region |
Shipping Fee |
| Mainland China (excluding Hong Kong and Macau), South Korea, Taiwan |
¥2,500 |
| Asia (including Hong Kong and Macau) |
¥3,000 |
| Oceania, Canada, Mexico, Middle East, Europe |
¥5,000 |
| North America, United States, U.S. Minor Outlying Islands (Hawaii, Guam, etc.) |
¥6,000 |
※ Direct shipping to countries and regions other than those listed above is not currently available. (In preparation)
Delivery Times
Delivery is generally expected within 3 to 14 days of shipment, depending on transport congestion and weather conditions.
- Mainland China, South Korea, Taiwan: 3-7 days after shipment
- Asia (including Hong Kong and Macau): 3-7 days after shipment
- Oceania, Canada, Mexico, Middle East, Europe: 5-14 days after shipment
- North America, United States, U.S. Minor Outlying Islands (Hawaii, Guam, etc.): 7-14 days after shipment
Taxes
Consumption tax in Japan is exempted, but the consignee (customer) is responsible for any customs duties and consumption taxes imposed depending on the shipping region.
Accidents and Loss During Transport
We, as the sender, are responsible for any damage or loss during transport. In the unlikely event of damage or loss during transit, we will either send a replacement or provide a full refund.
Packaging
We use reusable boxes of various sizes depending on the product and contents.
We strive to minimize packaging waste (cushioning materials) when shipping.
To ensure you can immediately identify your items upon opening, we always lace shoes, fold the edge of packing tape for easy removal, pay attention to packaging orientation, and work daily with care to ensure you receive your items as pleasantly as possible.
Please note that the packaging condition may differ from the image depending on the product.
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